Voice Communications

Ditch your radio for high-quality digital calls between dispatch and drivers

 
With SYNC, you’re always in the know and in control of your operations. See all your vehicles in a live map, or use the list view to get a snapshot of your current service. Add features like VoIP for crystal-clear calls between dispatch and drivers,…

Traditional radio networks are expensive and difficult to maintain, requiring agencies to build out fixed radio infrastructure and deploy special equipment to each vehicle. Voice over Internet Protocol, or VoIP, is a simpler and more modern voice communication solution for transit operators and dispatch.

Our VoIP system uses commercial cellular networks to provide high-quality digital calls throughout your agency’s service area. And because VoIP is eligible for FirstNet and other public safety broadband networks, VoIP is more reliable than a personal cell phone. No radio console, tower infrastructure, or other special hardware are required.

VoIP matches the key features of a trunked two-way radio system, including private channels, fleetwide all-call, requests to talk, and emergency alarms. You’ll have all the radio features your agency depends on and more, including advanced logging and archiving of calls, multi-way calls to dynamically generated groups of vehicles, and a mobile supervisor smartphone app.

Clear and dependable

VoIP delivers high-quality digital calls between dispatchers and drivers

Seamless operations

VoIP is integrated in our dispatch tools — no special hardware or software required

Mobile phone access

Turn any Android phone into a mobile VoIP handset with our Mobile Supervisor app