PRODUCT FOCUS: DISPATCH LIST
Coming soon: all your vehicles in one place...
We created this new tool based on feedback from dispatchers who were tired of switching from screen to screen in order to retrieve vehicle information and take action.
NEW LOOK, NEW capabilities
The Dispatch List acts as a centralized source of information for every vehicle, providing real-time answers to dispatchers’ questions. Each vehicle has an expandable module showing all the details about its current trip, including exact location, speed and heading, as well as on-time performance and passenger load. By clicking on the vehicle row, dispatchers can get an expanded view.
With this data readily available, it is easy to see, for example, when drivers are not following their route, or to check if they are on detour or deadheading.
Within each vehicle row is an expandable dashboard of Action Cards. They allow a dispatcher to perform a variety of actions all in one place, from messaging the driver to checking on connecting buses. Dispatch List currently offers three Action Cards:
· Upcoming Stops
· Message Driver
· Assign Vehicle
Have an idea of a great Action Card? Let us know by using this form.
The Dispatch List also offers new search functions which behave like Google. You can now use vehicle name, route, status, driver and more to quickly find exactly what you're looking for. If Dispatchers are alerted to an issue, but aren’t sure where it is, they can use the Vehicle Search bar to find it. Dispatchers can also perform this search with one click. Status pills at the top of the page group vehicles based on actionable characteristics, allowing dispatchers to check in on vehicles with potential issues.
To read about the product development and to see full visual examples, read our latest blog post.
City of GRAND FORKS, ND
We are proud to add Cities Area Transit (City of Grand Forks, ND) to the GMV SYNCROMATICS family. They became frustrated with their old transit app... so they sought out a new solution which packaged multiple rider tools into one useful portal.They will soon launch a new mobile app and annunciator + infotainment system.
SANTEE WATEREE rta, PEE DEE rta, BCD-RTMA, and Lowcountry RTA SELECT GMV SYNCROMATICS
A group of South Carolina transit agencies has selected GMV SYNCROMATICS as their technology provider on both the Fixed Route and Paratransit operations. We are proud to partner with them and look forward to beginning deployment later this year!
NEW NAME, NEW OFFICE
Since our founding in 2006, we have outgrown several memorable workspaces. Now, as we upgrade our company name, we also move into a brand new office, still in the heart of Downtown LA. We got right to work decorating it with inspirational decor which depicts transit systems from across America.
We invite you to peruse the gallery below.
GMV INSTALLS SMART TICKETING ON ISLAND OF MAJORCA
GMV will roll out an integrated, multimodal fare system on the islands of Mallorca, Menorca, Ibiza and Formentera. The project combines contactless bankcard payment technology with smartcards. To allow payments to go through, GMV has adapted EMV technology (Europay Mastercard and Visa) to make fare collection via credit possible.
GMV will be outfitting 1652 validators, 611 dual EMV/Smartcard desks, 1247 video-surveillance cameras and 611 inside information panels into the islands' bus systems. GMV will also install 238 ticket barriers and 62 Ticket Vending Machines at metro and train stations to allow those systems to work with EMV technology.